Cookie Policy

The small amount of information this website stores on your device, and how to change your choice.

Last updated 4 November 2026

The short version

This website stores one thing as standard: your answer to the cookie banner. Nothing else is placed on your device unless you accept measurement, and declining costs you nothing on this site.

You can change your choice at any time. Your current choice is applied on this device only, so you may need to set it again on another device or after clearing your browser.

Strictly necessary (always used)

These are needed for the site to work and to remember your choice. They are exempt from the consent requirement because the site cannot provide what you asked for without them.

brc-cookie-consent

What it is
A local storage entry in your browser (not a cookie, but the same kind of technology)
Why it is used
Records whether you accepted or declined measurement, so the banner does not keep asking
Necessary or optional
Strictly necessary
How long it lasts
Until you clear your browser storage
Set by
This website

Optional measurement (only with your consent)

If you press Accept, our website platform Base44 starts measuring visits. If you press Decline, these entries are never created and no events are sent.

base44_analytics_session_id

What it is
A local storage entry holding a random session identifier
Why it is used
Separates one visit from another so we can see which pages are used and how long a visit lasts. It is not linked to your name or your enquiry
Necessary or optional
Optional, needs your consent
How long it lasts
Until you clear your browser storage
Set by
Base44, the platform that hosts this website

Usage events

What it is
Small messages sent to Base44 when a page loads or a visit ends (no cookie is set)
Why it is used
Counts page views and session length, and records that an enquiry form was submitted. An enquiry event does not include what you typed
Necessary or optional
Optional, needs your consent
How long it lasts
Held as aggregate measurement by Base44
Set by
Base44, on our behalf

Other services the pages load

Some parts of the site are delivered by other companies. None of these sets a cookie on this site, but loading them means your IP address and basic browser details are shared with them:

  • Google Fonts supplies the typefaces used across the site, and records requests in the usual way for a font service.
  • Unsplash hosts a small number of the stock photographs used on some service pages.
  • Base44 hosts the site and stores the enquiries the form creates.
  • WhatsApp is only contacted when you press the chat button. From that point WhatsApp's own terms and cookies apply, not ours.
  • Facebook and Instagram are only contacted if you follow a social link from this site.

What this website does not use

We do not use Google Analytics or any other analytics product, advertising, remarketing or social media pixels, embedded maps or embedded video players, and we do not run session recording. There is no online payment or booking system on this site. If any of that is added later, this page will be updated before it starts.

Controlling cookies in your browser

You can delete or block storage from this and other sites in your browser settings. The site will still work if you do: your choice simply will not be remembered, so the banner will appear again on your next visit.

More information

Our Privacy Policy explains what we do with the information you send us through the enquiry form. For anything on this page, call us on 01728 726634 or use the contact page. You can also read the Information Commissioner's Office guidance on cookies and similar technologies at ico.org.uk.